Location near to the railway station and the park and all shops and restaurants, suitable for families and many restaurants and shopping areas. The affable staff all round...

The hotel is family-friendly with very responsive and really helpful staff and views of city. The atmosphere of the property is family.

our room was brand-new with full kitchen equipment, just what was needed.

This hotel offers great value for money, with rooms equipped with basic kitchen appliances. Located right on Ueno station, it's perfect for easily exploring the city with many metro lines to choose from. The staff is responsive, friendly, and helpful, making your stay even more enjoyable.

No complaints, everything was fine.

We loved the location of this hotel as it was so close to the train station, 7-eleven, and other shopping areas. It was also accessible to major landmarks in the area, making it easy for us to find our way around. The hotel facilities were great and included a kitchen corner with a microwave and washing machine. The room was spacious and perfect for our stay. The staff were very friendly, and we were able to leave our luggage before check-in.

Nothing, no complaints at all.

The hotel is located in a prime area, with easy walking distance to Ueno Train Station, many metro lines, and many restaurants nearby. One prominent landmark to look for is the central exit of Ueno Station. The room was equipped with basic kitchen appliances and was surprisingly larger than expected. The shower and toilet were separate, which was very convenient.

The hotel did not provide daily housekeeping services.

Great location, spacious room with kitchen appliances, separate shower and toilet, friendly staff, walking distance to train station and restaurants/shopping area.

Nothing to fault.

I had a great experience at this hotel. the location is perfect as it is conveniently close to Ueno Train station and the lively walking streets of Ueno. Plus, the staff were friendly and responsive, making me feel warmly welcomed throughout my stay. Secondly, the room itself exceeded my expectations with its size and the presence of basic kitchen appliances. It felt more like a home than a hotel room. Lastly, the hotel offers basic amenities such as shower gel, shampoo, and conditioner, as well as a separate shower and toilet for convenience. I also appreciated the housekeeping policy, which allowed me to exchange towels at the reception. this hotel provided a comfortable and enjoyable stay.

There was one minor aspect that could be improved - providing clearer directions from Ueno station, including which exit to take and any notable landmarks along the way.

I had a fantastic stay at this hotel near Ueno station! The location was perfect, with easy access to multiple metro lines and plenty of restaurants in the area. The room was like a home away from home, with a full kitchenette equipped with everything I needed. The staff were friendly and responsive, ensuring a comfortable and enjoyable stay.

No complaints - everything was great!

We stayed during Thanksgiving and the complementary breakfast and dinner were a nice touch. the location was great, just a short walk from the train station and close to many restaurants.

The bed was very uncomfortable and the pillows were too firm. the room was also quite small, with limited storage space for luggage and clothes.

I stayed at a hotel near Ueno station with spacious rooms and basic kitchen amenities. The location was convenient with many dining options and supermarkets nearby. I would recommend this hotel for its cleanliness and modern facilities.